Send business messages through Facebook Messenger, Instagram, Telegram and WhatsApp. Customise the messaging process through the process editor to achieve an orderly distribution of messages, while the built-in chatbot module enables coordinated and intelligent customer service to enhance customer experience and maintain customer loyalty.
iOneGPT Overview
Send Notifications
Send messages to notify your customers about specific information such as product promotion information. iOneGPT Message Service can help improve the message arrival rate and reduce user complaints.
Implement Self-services
Set varieties of replies to help your customers resolve issues in a quick manner. Providing ability and realizing 7*24 hours to serve customer service.
Implement Customer Services
Implement two-way communication with your customers. By using iOneGPT Message Service, you can respond to your customers in real time.
Chat Flow
Visual chat flow editing tool, drag and drop function nodes in the canvas to define the conversation flow, no need to write code to complete the configuration, can be flexible according to the user’s input to respond and automatically reply to the appropriate content.
AI Chatbot
AI chatbot helps customers instantly find accurate information about your services and products.
iOneGPT Use Case
Regardless of the industry, you can send notification, and marketing messages to and receive messages from your customers by using the iOneGPT Message Service’s messaging system. After you receive a message from a customer, a convenient and efficient conversation follows.
Feature Highlights
Integrate Social Channels in One Platform
Real-time Status Report
AI Chatbot
Chat Flow
High Security and Stability
Channel Chat Support
Intelligent marketing
Service Consultation
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